Associate, Resale
Vivrelle
New York, NY, USA
Posted on Nov 14, 2025
Vivrelle is seeking an Associate, Resale to join our fast-growing resale business. This role will report directly to the Senior Manager, Resale and provide critical support across all team functions, including B2B and B2C sales, customer communications, and daily operations.
Day to Day Responsibilities:
- Own our resale inbox, managing customer purchasing inquiries in a timely and professional manner.
- Calculate pricing quotes for customers, ensuring accuracy
- Support our membership team on any resale-related inquiries
- Create invoices and process payments for customer sales
- Assist with pulling and curating inventory for Vivrelle buying appointments
- Support packaging and shipping of purchase orders
- Track and report sales activity in G-Suite
- Manage customer accounts and inventory accurately within Vivrelle's Operation Platforms
- Maintain a high bar of excellence for member experience, virtually and in person
Requirements
- 1–2 years of customer service or retail experience in the fashion and/or luxury space.
- Strong attention to detail and commitment to maintaining high standards
- Proficiency in Excel and G-Suite
- Positive, proactive attitude and eagerness to take on challenges.
- Ability to lift up to 15 lbs.
Benefits & Perks
- Opportunity to join an innovative brand reshaping luxury consumption
- Medical, Dental and Vision Insurance
- 401k Program
- Citi Bike, Kindbody, Peloton & Talk Space membership discounts
- WFH flexibility (30 days a year to use at your discretion!)
- 15+ days of PTO + Birthday PTO
- Access to our luxury closet, of course 😉