About Pattern
Pattern is transforming airport ground operations through AI-driven software and robotics. Our mission is to make aviation logistics efficient, predictable, and human-friendly. With tools like Pulse (our data & dispatch platform), Co-pilot (think "Uber for airport equipment dispatch"), and Pathfinder (a flexible robotic conveyor belt) we’re building the ecosystem of tools to drive airport operations. Join our team of 25+ brilliant minds in Boulder, where our culture thrives on: Autonomy | Humility | Customer Obsession | Enthusiasm | Transparency

Your Mission
Orchestrate the successful delivery and evolution of key programs within one of Pattern's product verticals. As the linchpin between our technical teams, customer success, and leadership, you will bring clarity, structure, and momentum to complex projects, ensuring we deliver maximum value to our customers and the business. Your leadership will turn fluid priorities into executed plans.

Key Responsibilities
Program Leadership & Execution: Take end-to-end ownership of a portfolio of programs. Define project scope, build detailed work-back plans, and drive execution across engineering, product, and customer success teams to hit critical milestones and deliver on business objectives.

Fluid Priority Management: Expertly navigate and prioritize within a dynamic environment. You will balance competing demands, adapt plans to new information, and clearly communicate trade-offs to stakeholders without losing sight of the overarching program goals.

Stakeholder Synthesis: Act as the central hub for communication. Synthesize updates from technical teams into clear, actionable insights for leadership and customer-facing teams. Ensure everyone, from engineers to executives, is aligned on status, risks, and decisions.

Risk Anticipation & Mitigation: Proactively identify technical, operational, and timeline risks before they become roadblocks. Develop robust mitigation strategies and facilitate problem-solving sessions to keep programs on track.

Process Architecture: Champion and implement lightweight, effective project management processes (e.g., agile, scrum, kanban) that bring structure without bureaucracy. Your focus is on enabling the team's velocity and clarity.

Resource & Dependency Mapping: Maintain a clear view of team capacity, technical dependencies, and external blockers. Work proactively to unstick the team and ensure they have what they need to move forward efficiently.

Tools We Use
Github | Agile & Waterfall PM Tooling | Google Suite | Slack | MS Project

Who You Are
Versatile Project Leader: 3-5 years of technical project or program management experience in a SaaS, robotics, or hardware/software environment. You have a proven track record of shipping complex projects.

Ambiguity Tamer: You excel in fluid environments where the path isn't always clear. You bring order to chaos by asking the right questions, building frameworks, and creating a shared sense of direction.

Master Communicator: You can translate between technical and business contexts with ease. You are known for your clear, concise updates and your ability to facilitate meetings that lead to concrete decisions.

Unblocker Mentality: You are obsessed with removing obstacles for your teams. You don't just track status; you actively work to solve problems and empower others to do their best work.

Pragmatic Process Advocate: You believe in just enough process to be effective. You adapt your methodology to the team and the problem, favoring agility and outcomes over rigid adherence to any single framework.

Collaborative Influencer: You build trust quickly and can influence without direct authority. You report to the Customer Success Director but are a peer and partner to engineering leads, driving alignment across the organization.

Why Join Pattern?
Build the Future: Shape the core tech stack used in airports worldwide, make the world a more physically connected space, and transform the way we all travel.

Ownership & Impact: Manage mission-critical programs from inception to delivery. You will see the direct impact of your work on our products and customers.

Culture of Excellence: Work with top-tier talent who value humility and hustle.

Perks: Unlimited PTO, health benefits, Boulder hybrid flexibility, and the adrenaline of 0→1 innovation.

Hiring Process
Lead Screen → 2. Technical/Cultural Deep Dive (2 calls) → 3. Onsite Team Interview → Offer